Privacy Policy

Last Updated: 06/10/2024

At Ksop Global Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR). This Privacy Policy explains how we collect, use, and protect your personal data.

1. Information We Collect

We collect personal information when you:

Visit our website.
Place an order or use our services.
Sign up for our newsletter or promotional materials.
Contact us via email, phone, or through our online forms.

The types of personal data we may collect include:

Name, contact information (email, phone number, and address).
Payment information (such as credit card or bank details).
Usage data (such as your IP address, browser type, and website activity).

2. How We Use Your Information

We use your personal information for the following purposes:

To process and deliver your orders.
To manage your account and provide customer support.
To send you promotional materials and marketing communications.
To improve our website and services.
To comply with legal obligations and protect the security of our business.

3. Data Sharing

We may share your personal information with third parties in the following circumstances:

With service providers who help us operate our business (e.g., payment processors, delivery companies).
If required by law or in response to legal requests.
To protect our rights, privacy, safety, or property, or that of our customers.

We do not sell your personal data to third parties.

4. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your personal data.

5. Your Rights

Under the NDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
Right to Object: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at the details below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device to collect information about your use of our website. You can manage or block cookies through your browser settings, but this may affect your ability to use certain features of the site.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and the effective date will be updated accordingly.